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Delivery Services
New England Life Care’s delivery staff is committed to a positive patient experience. Our professional and caring team assures timely delivery of home IV infusion medication, equipment and supplies. The team utilizes our company owned vehicles, as well as offering major delivery services like UPS to meet our patient and caregiver schedules. Staff members are available 24 hours per day, seven days a week, 365 days a year to delight our patients and their families.
Whether you live in downtown Boston, the white mountains of New Hampshire, or the northern most points in Maine, we’ll have your IV therapy medication, equipment and supplies to you on time, rain or shine. Our delivery staff has been recognized by patients for going above and beyond the call of duty to make sure their needs are met, just as they would for their own family.
Our primary goal is patient satisfaction, and we take that goal very seriously. When you come on service with New England Life Care, you can expect top notch delivery service, but don’t just take our word for it! This article, published in the National Home Infusion Association magazine, exemplifies the type of care and dedication you can expect as a patient of New England Life Care.
Supply and Equipment Management
The equipment maintenance staff at New England Life Care takes pride in the fact that we provide state of the art infusion equipment to administer our IV therapies as safely and efficiently as possible, while reducing overall impact on a patient’s daily routine. As a patient on service with New England Life Care, you can expect to receive equipment that has undergone rigorous safety checks and maintenance schedules that meet or exceed all manufacturer guidelines. The same care standards and maintenance can be expected for the state-of-the-art infusion equipment used to administer IV therapy in our ambulatory infusion suite.
Prior to every delivery, our equipment is cleaned and disinfected, tested for accuracy, and undergoes comprehensive safety checks to ensure proper functionality. Additionally, we send all our intravenous drug delivery systems to state of the art bio-medical facilities to perform semi-annual and annual preventative maintenance that ensures all equipment is compliant with manufacturer protocol.